Returns & Exchanges
We want you to feel the full benefits of our premium colostrum, but if you are not completely satisfied with your purchase, we offer a 30-day return policy for a full refund or exchange. Please ensure items are returned in their original packaging to qualify for processing.
Return Process
- 1.Initiate Your Request
Contact our support team at hello@cowboycolostrum.com with your order number and reason for return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare Your Package
Securely pack your items in their original container, ensuring the product is well-protected and including a copy of your packing slip inside.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your RMA.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.
